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Digital Health Group Ltd T/A Treat local, Central House, 1 Ballards Lane, London, N3 1LQ
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FAQ

Find answers to the most frequently asked questions. If you still can't find an answer to your question, please get in touch through our contact us page.

Lateral flow tests are well established form of diagnostic tests for checking the presence of antigen (viral) when some one is infected with Covid-19. It detects presence of active Covid-19 infection. 

The rapid antigen test can be used as a fit to fly test for entry to those countries that accept an antigen test. You can check the entry requirement for your destination country by visiting the foreign travel advice page on Gov website

It can also be used as a pre-departure test for entry back into the UK. Those who are not fully vaccinated are still required to take a pre-departure test after the new rules are introduced on the 4th October 2021. Please see the latest rules on entry to the UK here.

We have instant collection points nationwide. Avoid waiting for your order, simply:

1. Order online and select one of our collection points near you.

2. When you complete your order, you will receive an email with the confirmation and an order ID.

3. Visit the collection point during their opening hours, present your order ID to collect your test kit instantly.

Make sure that you let the staff know that you have bought the test kit online from treatlocal.co.uk and want to collect your test kit and present your order ID.

We work hard to offer a simple, affordable and robust covid testing service for those travelling abroad or travelling back to the UK. Increasing number of countries are accepting rapid antigen tests as an entry requirement test.

Our rapid antigen testing service is simple. 

  1. Order a rapid antigen test online and select a free next day delivery (order by 2 PM on weekdays) or choose an instant collection point near you to collect your test kit from. 
  2. Take your test when the pre-departure testing time window opens for your destination country.
  3. Register your test kit online and upload your results. 
  4. Our team will review your results and issue a fit to fly certificate (if you have tested negative) within 12 hours.


The rapid antigen test kit that we use "Hughes Healthcare (Acon Biotech)" have been approved by the EU and appear on the "Common list of rapid antigen tests". This can be verified here (Acon Biotech is the third entry in the table) in the "Common list of rapid antigen tests". 

If you are travelling abroad, majority of countries require you to present a negative covid test as an entry requirement. Increasing number of countries are accepting antigen tests. *Countries that currently accept antigen as fit to fly test from UK include Italy, Greece, Turkey, France, Germany, Netherlands, Portugal, Denmark, USA, Croatia, Sweden, Brazil.

The above list is only for guidance & countries change their rules at short notice. You must check the rules for your destination country before your purchase.

If you are travelling abroad, majority of countries require you to present a negative covid test as an entry requirement. Increasing number of countries are accepting antigen tests. *Countries that currently accept antigen as fit to fly test from UK include Italy, Greece, Turkey, France, Germany, Netherlands, Portugal, Denmark, USA, Croatia, Sweden, Brazil.

The above list is only for guidance & countries change their rules at short notice. You must check the rules for your destination country before your purchase.

A lateral flow test is a small test cassette with a well for drops of sample to be added for testing and display which shows the results through lines depending on presence or absence of Covid-19 virus. It does not require analysis in the lab like a PCR test. 

We recommend that you read and follow the manufacturer instructions carefully. 

The brand of lateral flow test that we use requires you to take a swab sample from both nostrils only. The swab is then immersed in to the chemical solution. The solution tube has a dropper top which is used to add drops of the solution into the well in the test cassette. The results are displayed on the screen of the test cassette within 15-30 minutes. 

According to the brand that we use, their test kits have data from clinical trials from the UK, USA, Sweden and China which show a combined accuracy of 98.8% (96.8% diagnostic sensitivity and 97.1% specificity).

The manufacturer of the kit has confirmed that the test kits are EC marked and fully registered with MHRA.

Also that "The UK Government Public Health England, Porton Down Laboratory, which reviews all lateral flow tests for the DHSC/UK Government, has validated the test to have exemplary accuracy at multiple viral loads, including for asymptomatic patients, and across the new different variants.

Once you are ready to do the test, please follow the enclosed instruction on how to complete the test. You are required to register your kit and after completion of the test, upload your results. Our team will assess your results and if appropriate, you will emailed a certificate. 

    You must have proof of a negative coronavirus (COVID-19) test to travel to England if you are not fully vaccinated.

    You must take a test even if:

    - you’ve not been fully vaccinated

    You must take the test in the 3 days before the service on which you will arrive in England departs. For the latest guidelines and rules, please visit the Government website. 

    https://www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england

    No. Each package comes with one code and each code could only be used once to generate a single certificate. The spare kit is a back-up kit just in case you don't take the swab sample correctly and you need to repeat the test.