Uncomplicated Urinary Tract Infection

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Advice and treatment service for uncomplicated UTI

Now you can access expert health advice and treatment for uncomplicated urinary tract infections (UTIs) at your local participating pharmacy. Search your nearest pharmacy and book online.

Non-pregnant women aged 16 to 64 years old with symptoms of uncomplicated urinary tract infection (UTI) are eligible for an assessment and if appropriate, a treatment through the Pharmacy First Service at the pharmacy without the need for seeing your GP.

*The pharmacist will check your suitability and eligibility for the Free NHS Pharmacy First Service. In some cases, an antibiotic may not be required for your symptoms. Also, if the pharmacist finds that your symptoms suggest a more serious infection, they may refer you to your GP or another service for further assessment and treatment.

How It Works?

We strive to offer the best possible experience to our customers

Search Clinic

Search for your nearest participating pharmacy that offers advice and treatment for uncomplicated UTI in women.

Book Appointment

Once you have found the right clinic, simply book an appointment at a time that suits you.

Attend Clinic

Attend the clinic at the booked time advice and treatment for UTI.

Featured Pharmacies

Find featured pharmacies that offer the NHS Pharmacy First Service. This service includes seven different common conditions including uncomplicated UTI in women.

What is Urinary Tract Infection?

Bacterial infections of the urinary tract are referred to as Urinary Tract Infections (UTIs). These include bladder (cystitis), Kidneys or the urethra (urethritis). UTIs can be treated with antibiotics, this decision is made by a healthcare professional following an assessment of the symptoms.


What are the signs and symptoms of UTI?

Urinary Tract Infections (UTIs) can have a range of signs and symptoms, these include:

  • Increased frequency of going to the toilet to pass urine than usual.
  • The sensation of burning or pain whilst passing urine (dysuria)
  • Going more frequently to the toilet to pass urine during the night than usual (nocturia)
  • Needing to pee more urgently or suddenly than usual
  • Blood in urine
  • Pain in the lower abdomen or your back, just below the ribs
  • Feeling hot or having a high temperature
  • Feeling very cold, temperature below 36 degrees celsius
  • Cloudy looking pee

Your pee may also look dark and smell. If you don’t have any other symptoms, this can also happen if you are not drinking enough fluids.

What treatments are available for uncomplicated UTIs under the Pharmacy First Service?

Your symptoms will be assessed by one of the pharmacists during a consultation. You may be offered a treatment through the Pharmac First Service If it is clinically appropriate and you are eligible under this service.

Antibiotics tablets/capsules - For the treatment of Urinary Tract Infection (UTI)

If the pharmacist is unable to offer treatment through this service, they will recommend an available alternative or sign-post you to another service.

For up-to-date advice and information on the impetigo infection, visit the NHS.uk webpage.

What is the Pharmacy First Service?

The Pharmacy First Service is an NHS service designed to offer free advice and treatments to eligible patients for seven common conditions. Patients can access this service at participating pharmacies in England. The conditions covered by this service include uncomplicated UTIs.

Find your nearest pharmacy offering the Pharmacy First Service and book online.

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