Uncomplicated UTI Service - Easy Pharmacy

Easy Pharmacy, Unit 11, Littleton House, Littleton Road, Ashford, TW15 1UU

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Easy Pharmacy

Uncomplicated (UTI) advice and NHS-funded* Treatment in England

We offer the NHS Pharmacy First - Uncomplicated urinary tract infection (UTI) remote consultation and treatment service in England at Easy Pharmacy.

Non-pregnant women 16 to 64 years of age with symptoms of uncomplicated urinary tract infection (UTI) are eligible for free advice and if clinically appropriate, a treatment through the Pharmacy First Service without the need for seeing your GP. Book your remote consultation online. As an NHS online pharmacy, Easy Pharmacy offers remote consultations and treatment for uncomplicated UTIs to eligible patients.

*The pharmacist will check your suitability and eligibility for the Free NHS Pharmacy First Service. In some cases, an antibiotic may not be required for your symptoms. Also, if the pharmacist finds that your symptoms suggest a more serious infection or another condition, they may refer you to your GP or another service for further assessment and treatment.

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What is Urinary Tract Infection?

Bacterial infections of the urinary tract are referred to as Urinary Tract Infections (UTIs). These include bladder (cystitis), Kidneys or the urethra (urethritis). UTIs can be treated with antibiotics, this decision is made by a healthcare professional following an assessment of the symptoms.

What are the signs and symptoms of UTI?

Urinary Tract Infections (UTIs) can have a range of signs and symptoms, these include:

  • Increased frequency of going to the toilet to pass urine than usual.
  • The sensation of burning or pain whilst passing urine (dysuria)
  • Going more frequently to the toilet to pass urine during the night than usual (nocturia)
  • Needing to pee more urgently or suddenly than usual
  • Blood in urine
  • Pain in the lower abdomen or your back, just below the ribs
  • Feeling hot or having a high temperature
  • Feeling very cold, temperature below 36 Degrees Celsius
  • Cloudy looking pee

Your pee may also look dark and smell. If you don’t have any other symptoms, this can also happen if you are not drinking enough fluids.

What treatments are available for uncomplicated UTIs under the Pharmacy First Service?

Your symptoms will be assessed by one of the pharmacists during a remote consultation. You may be offered treatment through the Pharmacy First Service if it is clinically appropriate and you are eligible under this service.

Antibiotics tablets/capsules - For the treatment of Urinary Tract Infection (UTI)

*If you are issued a prescription medicine, you will pay the standard NHS prescription charge unless you’re eligible for free prescriptions. Any prescription treatment offered through this service will be delivered to your address by post.

If the pharmacist is unable to offer treatment through this service, they will recommend an alternative or sign-post you to another service.

Want to learn more about UTIs? For up-to-date advice and information on urinary tract infections, visit the NHS.uk webpage.

Advice and treatment for common conditions through the Pharmacy First Service

In addition to UTI, we offer advice and NHS-funded treatment for five more common conditions under the Pharmacy First Service to eligible patients. These conditions are

Customer Note

The pharmacy team will assess your eligibility for the NHS Pharmacy First Service during the remote consultation. You may be sign-posted to another service if you are found not to be eligible for this service.

Our Clinic Location

Easy Pharmacy, Unit 11, Littleton House, Littleton Road, Ashford, TW15 1UU

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Opening Hours

  • Mon 09:00 - 18:00
  • Tue 09:00 - 18:00
  • Wed 09:00 - 18:00
  • Thu 09:00 - 18:00
  • Fri 09:00 - 18:00
  • Sat Closed
  • Sun Closed

The pharmacy is closed on Sundays and Bank Holidays.